Hyatt Regency Mission Bay Spa And Marina

Excellent location, beautiful decor and facilities. I was disappointed to have to pay $20.00 to park the car (with no security). I was dismayed when I called ahead to ask for two queen beds and was told two queen beds were unavailable (all occupied) and then arrived to find two queen beds in our room. In closing, the room was great except for the slight smell. It was large and had a great view. The phone customer service was unsatisfactory, but the in person service was very respectful and welcoming. ...read more

Good place to stay.

Really great, clean and gorgeous pool area.

The Hyatt was very nice hotel with an exceptional bed. The room in the tower also had a nice couch and a balcony. Parking was $20 which is probably typical for the area. There are two nice waterslides for riders 42" and taller and one kiddie slide into some nice heated pools. Overall it was very nice. I think that a 4 star hotel should have free wireless -- here it was $9.95 per day. I paid for it and then went to the business center to print a single page only to find I had to pay $5.95 for 15 minutes on their computer and then $0.49 to actually print. I think it is possible to print boarding passes for no charge, however. ...read more

This hotel was great for location and view. The gardens and pool area were very nice. The hotel seems to forget the small things that people expect. No help by looking at brochures from possible tourist attractions. Front desk only recommends restaurants at places they have made deals with. Give you a card with their name on it, to present to the waiter. They also have removed the ice machines, and replaced that with signs to call room service for ice. At the checkout they give me a bill for incidentals (parking) a total of sixty dollars, which I expected. I paid with my card. A day later I found that after the $60 charge, they charged another 15 cents. Yes, 15 cents, for who knows what. It is not even worth my time to call and find out about this charge. This is a poor way to treat customers. ...read more

Was pleasant enough, just a little rough on the edges, older rooms, holes in the comforter and cigarette holes in the cushions outside is just bad. Fix it. Parking was too expensive for just in a big industrial lot and internet was slow and too expensive. In todays day, just include it like every other hotel we stayed in all week. Staff was very friendly and helpful. ...read more

The staff was wonderful and helpful, the restaurant was superb, the room was clean. Overall I would gladly stay at this hotel again.